1. Introduction and Agreement
Welcome to Highstack. The platform and website (hereinafter the "Platform") are owned and operated by 3-102-960819 Sociedad de Responsabilidad Limitada (hereinafter "Highstack", "we", "us", or "our"), a company incorporated under the laws of the Republic of Costa Rica. The Platform is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros.
By creating an account, accessing, or utilizing any services provided on the Platform, you (hereinafter the "User", "you", or "your") agree to be bound by these Terms of Service (the "Terms"), along with our Privacy Policy, our Responsible Gaming Policy, and any specific rules applicable to games, promotions, or features. Together, these documents constitute a legally binding agreement. Highstack is built around a creator-driven experience, allowing creators and streamers to interact with their audiences through casino content. This unique environment establishes specific responsibilities for both the platform and its users. If you do not agree with any provision of these Terms, you must immediately cease all use of the Platform. We reserve the right to update these Terms to reflect changes in our operations or regulatory requirements, and your continued use constitutes acceptance of any such revisions.
2. Eligibility and Jurisdictional Restrictions
You must be at least 18 years of age and meet the minimum legal gambling age applicable in your jurisdiction to create an account or use the Platform. You are solely responsible for determining whether gambling is lawful in your location. Highstack makes no representation and provides no warranty that use of the Platform is legal in your jurisdiction, and compliance with applicable local laws is entirely your responsibility.
As a licensed gambling platform subject to strict regulatory requirements, we are unable to accept registrations or permit access from users located in or resident in specific restricted territories. These restricted territories include, but are not limited to, the United States of America and its territories, the United Kingdom, France, Germany, Netherlands (including Curaçao), Spain, Australia, Austria, Comoros, and any country designated on the Financial Action Task Force (FATF) blacklists. The Company employs advanced geo-blocking technologies to enforce these restrictions. You are expressly prohibited from utilizing Virtual Private Networks (VPNs), proxy servers, or any other technological means to obscure your true geographical location. If we detect such obfuscation, your account will be immediately suspended or terminated, and any funds may be subject to forfeiture.
3. Account Security and Ownership
You are solely responsible for maintaining the security of your account and login credentials. We will not be liable for any losses, damages, or adverse outcomes arising from your failure to keep your account secure. Under no circumstances should you share your login credentials with any third party. Highstack accounts are for individual use only; any form of account sharing is prohibited and may result in the suspension or permanent termination of the account and forfeiture of balances.
The individual who originally creates and registers an account retains permanent and exclusive ownership rights to that account. In any dispute concerning account ownership or access rights, we will recognize the original owner as the sole legitimate holder, irrespective of any purported transfer, sale, gift, or other arrangement between users. Such arrangements have no legal effect with respect to Highstack. Furthermore, an account shall be classified as dormant if it has had no login activity for a continuous period of six years. Following this period, we reserve the right to reclaim any remaining balance held in such dormant accounts, though we may attempt to notify you prior to taking such action.
4. Prohibited Conduct and Exploits
You must not exploit technical vulnerabilities, bugs, errors, bonus mechanics, or referral systems to obtain an unfair advantage. If you identify any such vulnerability or exploit, you are required to report it immediately to our support team and must not use or disclose it to any third party. We reserve the right to void transactions, recover funds, restrict accounts, and pursue all available legal remedies against users found to have engaged in exploitative behavior.
By using the Platform, you specifically agree that you will not interfere with or disrupt the Platform or any connected servers or networks. You shall not attempt to reverse engineer, decompile, disassemble, or circumvent any encryption, security measure, or data protection mechanism. Violating any requirement applicable to connected networks, circumventing access controls, or engaging in any conduct contrary to the spirit of fair play or the intent of these Terms is strictly prohibited. We reserve the right to suspend or permanently terminate any account at our sole discretion for suspected fraudulent activity, use of automated software or bots, material breach of these Terms, or any behavior deemed harmful to the Platform or other users.
5. Deposits, Withdrawals, and Financial Disclaimers
All bets and wagers placed on the Platform are final. Once a bet has been confirmed and accepted by the system, no refund will be issued in respect of losing outcomes. Deposits to your Highstack account are non-refundable by default, though we reserve the right to make exceptions at our sole discretion where circumstances warrant. Highstack accounts do not bear interest, and you should not treat the Platform as a financial institution, savings vehicle, or investment account. We do not facilitate the exchange of fiat currency and cryptocurrency for speculative or investment purposes.
Where you deposit or withdraw funds using cryptocurrency or blockchain-based assets, you are solely responsible for using the correct wallet address and network. We will not be liable for any losses arising from errors in the address or network you select. All payments to and from your Highstack account must be made using your own personal means of payment; third-party deposits or withdrawals are strictly prohibited. We reserve the right to require identity verification before processing any withdrawal request. If you fail or refuse to provide the required verification documentation, we shall not be liable for any resulting delay or restriction on your access to funds.
6. Affiliate and Referral Programs
Affiliates and referral participants earn commissions based on the net revenue generated by users they introduce to the Platform, subject to the terms of the applicable affiliate agreement. Participants must not engage in self-referral, circular referral schemes, or any other practice designed to circumvent or manipulate the integrity of the program. Such conduct will result in immediate termination of the affiliate relationship and forfeiture of any pending or accrued commissions.
We reserve the right to modify the commission structure, program mechanics, and terms governing affiliate participation at any time. We also reserve the right to reclaim, modify, or reassign any username, referral code, or affiliate identifier at any time and for any reason. Where an affiliate or user is found to have engaged in referral abuse and subsequently makes false or materially misleading public statements about Highstack, we reserve the right to disclose the minimum account-specific information reasonably necessary to rebut such statements and protect our legitimate interests.
7. Third-Party Content and Intellectual Property
Certain games, bonuses, free spins, and promotional mechanics available on the Platform are provided and operated by independent third-party content providers. The logic, mechanics, timing, completion, expiry, settlement, and finalization of such features are determined solely by the relevant third-party provider and are outside our direct control. Settlement of bets or winnings arising from third-party game content will be processed strictly in accordance with the data and logic received from the relevant provider, and such settlement shall be deemed final.
All intellectual property rights in and relating to the Highstack Platform, including all copyright, design rights, trademarks, database rights, software, images, text, and domain names, shall at all times remain the exclusive property of 3-102-960819 Sociedad de Responsabilidad Limitada or its licensors. You are permitted to use the Platform solely as expressly authorized by Highstack. You must not copy, redistribute, publish, reproduce, transmit, display, commercially exploit, or tamper with any of the intellectual property found on the Platform without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Highstack accepts no liability for any losses, damages, or consequences suffered by you or any third party arising from technical errors, misprints, system outages, processing failures, display inaccuracies, or communication disruptions. We are not liable for force majeure events, governmental actions, regulatory changes, or circumstances beyond our reasonable control.
Furthermore, we bear no liability for your violation of these Terms, fraudulent activity, collusion, or criminal conduct. We are not responsible for any information or guidance provided by our support team or automated systems, failures in telecommunications infrastructure, or financial risks including exchange rate movements, processing fees, market volatility, or blockchain network conditions. We do not guarantee continuous, uninterrupted, or error-free availability of the Platform. Gambling is inherently risk-bearing, and your use of the Platform is entirely at your own risk.
9. Governing Law and Dispute Resolution
These Terms and your use of the Platform shall be governed by and construed in accordance with the laws of Costa Rica, without regard to its conflict of law principles. Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be subject to resolution.
[TBD — Arbitration and Dispute Resolution Clause to be finalized
10. Severability and Entire Agreement
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect. The invalidity of any provision shall not affect the validity of the remaining portions of this agreement. These Terms, together with all associated policies, constitute the entire agreement between you and Highstack regarding your use of the Platform, superseding all prior communications and proposals.
